Please read these carefully as the person making this booking (for themselves or for another passenger) accepts all of Travel Flights terms and conditions below.
Unless explicitly mentioned otherwise, all deposits made and tickets issued are non-refundable. Cancellations, no-shows (failure to arrive at the departure airport on time), or date changes are not permitted before or after departure. Additionally, once a flight is booked, tickets and bookings cannot be transferred to another person, meaning name changes are strictly prohibited. Tickets that have been issued also cannot be redirected. If you book a flight by paying a partial deposit, please note that fares and taxes are subject to change at any time without prior notice. This means the total price is not guaranteed until the ticket is fully issued, as airlines or intermediaries may adjust the fare for any reason. In such cases, we cannot be held responsible, and passengers will be required to cover any fare or tax difference. To avoid these complications, we strongly recommend completing your payment and issuing your ticket as soon as possible. Furthermore, if you cancel your booking for any reason, any deposit(s) paid will remain non-refundable.
It is your responsibility to verify that all details are correct, i.e. passenger names (same as those on passport/travel documents), travel dates, transit time, origin and destination, stopover, baggage allowance and other flight information. Once the ticket has been issued, no changes can be made unless otherwise specified
You are responsible for checking all these items such as passport, visa (including transit visa) and other immigration requirements. You should check with the relevant embassy/consulate well in advance of the departure time for current information, as requirements may change from time to time. We are sorry that we cannot accept the liability of a transit visa and if you are refused to board the flight or are unable to clear immigration or any kind of failure in providing the required information such as passport, visa or other documents required by an airline, authority or country. We also recommend that you refer to this link https://www.gov.uk/foreign-travel-advice for travel advice.
It is the obligation of the passenger to have their flights RECONFIRMED at least 72 hours before their departure time, either directly with the airline or through their travel agent. If you do not reconfirm your flights, the company will not be responsible for any further fees.
We advise you to purchase travel insurance. In addition to making sure you meet all health and vaccine criteria for the countries you are visiting, it is the traveler's obligation to make sure they have a legal travel insurance policy that covers their needs. You can get advice from your travel clinic or general practitioner. Claims for misplaced, stolen, or damaged luggage are not accepted. After then, you ought to get in touch with the appropriate airline directly.
If you have any special requests such as meal preference, seat assignment and wheelchair requests, etc., please inform us at the time of ticket issuance. We will do our best to comply with this request to the relevant airlines, but we cannot guarantee and failure to comply with any special request will not make us liable for any claim.
Travel Flights will not accept any responsibility for any kind of loss if the airline does not operate due to unforeseen circumstances such as weather, war, natural disasters, pandemic, riots, strikes, etc. Passengers are solely responsible for this, so it is strongly recommended that a separate travel and health insurance must be taken out to protect you.
Due to Covid-19, additional entry requirements have been introduced that vary from country to country and are subject to change at short notice. You are responsible for checking and complying with entry and exit requirements at their origin and destination. Requirements may include proof of negative PCR Covid-19 tests, temperature checks or form filling, etc. If the flight is affected by Covid-19, airline policies will be applied. To accommodate the traveler, the airline may only offer the option of future date change or voucher instead of a refund. In that case, you must abide by the airline's rules and you will not be able to request a refund. If a full refund is allowed, an administration fee (per person) will be deducted as a service charge and a refund can take up to 3 months. If the flight is operated by the airline and you decide not to board, you will not be eligible for a refund. In this case (if your ticket is refundable) the airline fares (cancellation fee) rules will be applied to process the refunds.
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